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If you call 911 by mistake, do not hang up.
Stay on the line and explain that you do not actually have an emergency. If a caller to 911 hangs up without stating the problem, the caller must be contacted in order to ensure that no actual emergency exists. This may involve dispatching an officer to your home or place of business to ensure that a problem does not exist.
If you need the police, but it is not of an emergency nature, please call our non-emergency line at 904-270-1661.
Examples of calls that should be placed to the non-emergency lines are: