Water Quality Reports

These reports are designed to inform you, the consumer, about the quality of your drinking water, and the services that we deliver every day to ensure it is safe. In order to ensure that the tap water is safe to drink, the Environmental Protection Agency (EPA) pre­scribes regulations that limit the amount of certain contaminants in water provided by public water systems. 

Our water supply is drawn from a series of six wells extending into the pristine Floridian Aquifer. The Floridian Aquifer is the source of drinking water for the majority of North Florida's water systems. Once the water is pumped from the wells, the water is aerated to remove the hydrogen sulfide (rotten egg smell). Chlorine is added for disinfection purposes; the water is then pressurized for the water distribution system. 

In 2021 the Department of Environmental Protection performed a Source Water Assessment on our system. The assessment was conducted to provide information about any potential sources of contamination in the vicinity of our wells. There are 14 potential sources of contamination identified for this system with low to moderate levels of susceptibility. The assessment results are available on the FDEP Source Water Assessment and Protection Program website at www.dep.state.fl.us/swapp

The City of Jacksonville Beach routinely monitors your drinking water for contaminants according to Federal and State laws, rules, and regulations. Water samples are collected citywide and tested for bacteriological and chemical components. 

Our goal is to provide a safe and dependable supply of drinking water. We want you to understand the efforts made to improve the water treatment process and to protect our water resources. Another important way we protect our drinking water is through our Cross Connection/Backflow Prevention Program. 

If you have any questions or concerns regarding the information provided in this report, please call either of the following numbers: Jacksonville Beach Water Plant (904) 247-6278 or the Environmental Protection Agency (EPA) safe Drinking Water Hotline (800) 426-4791. 


If you have any questions about this report or want additional information concerning your water utility, please contact the Water Division, at (904) 247-6278. Additional copies of this report are available at City Hall, 11 N. Third Street, or the Public Works Administration Office at 1460-A Shetter Avenue, second floor. We value our customers and encourage you to contact us. If you want to learn more, please attend any of our regularly scheduled meetings. 

Thank you for allowing us to continue providing your family with clean, quality water. In order to maintain a safe and dependable water supply we sometimes need to make improvements that will benefit all our customers. These improvements are some­times reflected as rate structure adjustments.

Water Quality Report Documents