Public Property Tows
A public property tow occurs when a vehicle is illegally parked in a city street, city parking lot, or other public right-of-way. The most common reasons for a public property tow are prohibited parking (parking in fire lanes/ hydrants, crosswalk, double-parking); restricted parking; or illegally parking in a handicap accessible parking spot, or abandonment.
If your vehicle was towed (impounded) because of an unpaid parking violation(s), you must first pay for all parking citations, late fees, and boot removal fees before you can pick up your vehicle.
Private Property Tows
A private property tow occurs when your vehicle was deemed an "unauthorized" vehicle on private property, such as a privately-owned parking lot. The owner or an owner's agent of that private property has authorized the vehicle's removal at the vehicle owner's expense.
An "Unauthorized" vehicle is a vehicle whose owner or operator has parked without the permission of the private property owner and/or has left the premises, leaving the vehicle parked on the private property for any amount of time. These areas must comply with F.S.S. 715.07.
If your vehicle was towed because of an unpaid parking violation(s), you must first pay for all parking citations, late fees, and boot removal fees before you can pick up your vehicle.
Retrieving Your Vehicle
Only the vehicle owner or their authorized agent can pick up a vehicle. Per Florida Statute, a legally authorized agent must have a notarized letter from the vehicle owner.
To find out if your vehicle was towed called the Jacksonville Beach Police Department at 904-270-1661.
Please have the following information before you call:
- Make and model of vehicle
- Location the vehicle was last parked
- Name of the registered owner
- License plate or vehicle registration number
To obtain the Vehicle Release Form the vehicle owner must present one form of picture identification that matches the registration of the vehicle. If an authorized agent is picking up the vehicle for the owner, the agent must have a notarized letter from the vehicle owner and a form of picture identification.