Filing a Police Report

In order to file a police report for a non-emergency incident that has occurred within the City of Jacksonville Beach, please call the Communications Center at 904-270-1661 as soon as possible. Be advised that certain incidents may require an officer to respond to the scene to observe and document evidence (e.g., traffic crashes, burglaries, etc.). If the incident is minor in nature, citizens may elect to respond to the Police Department at 101 Penman Road, South, to file the police report.

Reporting Suspicious Activity

In order to report suspicious activity of a non-emergency nature occurring within the City of Jacksonville Beach, please call the Communications Center at 904-270-1661 immediately.


If you have an emergency or are a witness to a crime in progress, dial 911 immediately.

When to Call 911

An emergency is any life-threatening event that requires immediate assistance from the police department, fire department, or ambulance services, such as the following:

  • Car crash with injuries
  • Crime in progress;
  • Fire
  • Medical emergency, such as a person is unconscious, not breathing, having difficulty breathing, allergic reaction, chest pains, uncontrollable bleeding, etc.

If you are unsure if your situation is a true emergency, call the Communications Center. The call-taker will determine the type of help you need.

Have the Following Information Available

Please have the following information available when calling for assistance:

  • Address of the incident and/or emergency;
  • Date/Time of the incident;
  • Brief description of what occurred;
  • Suspect information, if available and if applicable; and
  • Descriptive information of stolen item/s, if applicable.

Incidents Occurring in Other Cities

Regardless of your location, if you have an emergency, please dial 911. However, if your incident is of a non-emergency nature and is occurring outside the City of Jacksonville Beach, please utilize one of the following phone numbers:

  • Atlantic Beach (Phone: 904-247-5859)
  • Fernandina Beach (Phone: 904-277-7342)
  • Jacksonville (Phone: 904-630-0500)
  • Mayport (Phone: 904-542-3109)
  • Neptune Beach (Phone: 904-270-2410)
  • Ponte Vedra (Phone: 904-824-8304)