Special Medical Needs


The Duval County Emergency Preparedness Division maintains a registry of clients who have been identified as persons with Special Medical Needs. These individuals require assistance during evacuations and sheltering.

If you are disabled or have special medical needs (medically dependent on electricity) and have no one to help you, you may pre-register with the City of Jacksonville Emergency Operations Center online by going to the City of Jacksonville Special Needs Registration. More information can be located by going to the City of Jacksonville Special Medical Needs Shelter Information page. Also, find information for the following topics of interest such as

  • What is a special medical needs client
  • Registration Process
  • Transportation Special Needs
  • What happens during an evacuation?
  • Special Needs Pet-Friendly Shelter Registration

You may pre-register for Evacuation Transportation Needs Registration.

JTA Bus System

The special needs program will include evaluating medical needs, coordinating access to special needs shelters, and transportation. As a last resort, a person in need may utilize the JTA bus system bus stops for evacuation.